If you have forgotten your MediaWorks ID password, you can easily reset it by going to the log in page of the ROVA app or on magic.co.nz.
On the magic.co.nz website, first click on the LOG IN link located at the top of the page, then click the 'Forgotten Password?' link below the password box.
On the ROVA mobile app, simply tap LOG IN on the homepage, then tap 'Forgot your password?' at the bottom of the screen. If you would like to reset your password and are already logged in, you can do so from either the website or the mobile app.
On the website, click the EDIT PROFILE link at the top of the page, then click Change Password at the bottom of the form.
On mobile, tap the cog icon at the top of the screen, then tap Edit profile. Finally, scroll down to the end of the page and tap Change Password.