A temporary suspension was placed on Lime scooters on Friday after the company failed to convince officials they were safe to use.
There have been dozens of reports of Lime scooters suddenly braking on their own, sending riders flying into the pavement.
"We have been clear with Lime representatives that the equipment used on our transport network must be safe for use," Auckland Council chief operating officer Dean Kimpton said.
In response, Lime prompted users via its app to contact the Mayor and Councillors. So far more than 4500 people have sent emails, flooding Councillors' inboxes.