The crucial steps for small businesses reopening in Alert Level 3 - MYOB NZ's Ingrid Cronin-Knight

coronavirus 23/04/2020

MYOB NZ manager Ingrid Cronin-Knight spoke to The AM Show to breakdown the three key actions for businesses to take in order to restart the vital cash flow.

As the lockdown begins to ease, with New Zealand reverting to Alert Level 3 as of Tuesday 28th April, many businesses will be able to resume trading.

Cronin-Knight suggests these three important for business owners to take:

Outline Safety Procedures

  • How are you going to protect your people?
  • How are you going to protect your customers?

Cronin-Knight continues, "If you call your people, I think that some of them might have some anxiety as they come out of their bubbles. It's your responsability to make sure that they're safe, and how you're maintaining those social distancing practices."


  • How are your procedures going? 
  • Where are you at with your debtors/creditors?
  • Where are you at with the bank?

Cronin-Knight outlines the importance of this step.

"Once you've got your Health & Safety up and running on day one, you're probably going to see a spike in demand where people are going to feel unleashed.

"That might not last beyond the next couple of weeks, and so you want to temper it and be up with the pulse."


  • What have you learnt over the last four weeks?
  • How are you going to adjust?

Full the full interview, watch the video above.