'Just nuts': 14,000 MIQ stayers still haven't been billed in error costing $36m

Lloyd Burr 16/11/2021

LISTEN: Taxpayers have been left out of pocket to the tune of $36.2m after a government billing error for managed isolation and quarantine (MIQ) facility stayers.

National’s COVID-19 spokesperson Chris Bishop says there are a "bunch of people out there" who the government should be invoicing but they don't know who these people are.

He says “around 14,366” returnees are still to be invoiced for stays in MIQ prior to 24 March 2021. In addition, there are approximately 7,759 returnees for whom officials have not yet been able to determine whether, or how much, they should be charged.

“These are incredible figures and reveal what a complete shambles the MIQ system is."

Bishop points out MIQ facilities are run in partnership between the government and the hotel industry, which has experience in booking and billing systems including invoicing and "extracting money out of people".

"It's just nuts," he told Magic Talk.

MIQ was set up in a hurry over 18 months ago and while teething problems could be expected at the beginning the government has had ample time to sort out the issues.

“Only a Labour government could run a system this incompetent," Bishop told Lloyd Burr Live.

Listen to the full interview with Chris Bishop above.

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